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Terms & Conditions Apply: One-time standard installation fee may be charged at the time of sale. Equipment lease fee is $15.00/mo. Taxes apply. Speeds are “up to,” will vary and are not guaranteed. Service is not available in all areas. Offer may be changed or withdrawn at any time.

Information

Service Address: This is the location of your desired Viasat services.

Installation: Standard Installation includes professional installation of Viasat equipment by a certified installer. Travel to and from your location within 50 miles of installer office. Up to 150 feet of RG-6 cable from antenna to modem. Cable routed through one exterior wall and one interior wall or floor. Viasat modem connected to one computer. Multiple PCs and wireless routers are not included.

Please note, scheduling is not confirmed until your order is completed. Your sales rep will try to schedule your installation as close as possible, based upon your local Viasat technician’s schedule and availability. Once you submit your order, one of our friendly Viasat Sales Professionals will contact you to confirm your installation time & date.

IMPORTANT: If you rent and do not already have a dish installed on the property, we will require landlord written permission.

Viasat Plans: Plans & pricing vary based upon location & availability. Your sales rep will confirm available plans and discuss options with you prior to scheduling your installation. Placing an order today doesn’t lock you into anything. It just sets up an account, so that we can schedule a Viasat technician to visit your property.

Equipment Lease: All subscribers are required to lease equipment to receive services. Equipment lease fee is $14.99 per month. Equipment must be returned upon cancellation of service, otherwise an unreturned equipment fee will apply. Taxes apply. The lifetime lease fee is $299.99 and covers the use of the originally issued equipment for the life of the account.

EasyCare: For new Internet customers who purchase EasyCare, the monthly charge is waived for the first 90 days of service. If a customer cancels EasyCare within 90 days after purchase, the customer may be charged the standard rate that would have been applicable for each service call made at the customer’s service address during that 90-day period. Re-enrollment in EasyCare may be restricted for up to 180 days after cancellation. EasyCare is not available to customers in Alaska and Hawaii. Additional terms and conditions applicable to EasyCare are set forth in the EasyCare Plan Addendum to the Customer Agreement.

Office Hours: Office Hours is an optional service for use with web browsing, bulk transfers, real-time communications, network storage, social networking (excluding embedded streaming videos), VPN, and email. Not all internet traffic sources are identifiable and available to benefit from Office Hours. Office Hours does not include video streaming, peer-to-peer networking, gaming, and any other categories of internet content not specifically stated above. Office Hours is available 8:00 am to 5:00 pm local time, daily. Available time may vary by location. Office Hours is only available with select service plans and is not available on
CAF-II service plans. Office Hours users who use more than 2 TB in a month, which represents the top percentage of users during the hours of 8 am to 5 pm local time, may be contacted and asked to reduce usage of Office Hours. If your usage pattern exceeds the prior referenced amount for two months in a six-month period, Viasat may terminate or suspend your use of Office Hours.

Viasat Shield: Viasat Shield is an optional service for Viasat residential internet service plans that helps protect you from online risks and provides device
management features. Shield service includes the availability of a Shield application for iPhones with iOS v9.0 or higher and Android with v4.1 or higher. The Shield application is not supported on tablets. Shield premium includes optional antivirus service provided by Bitdefender SRL and is subject to Bitdefender SRL’s license agreement, privacy policy, and terms of use. Shield premium is not supported or available on the CAF II Connection 25, Business Connection 25, Voice-Only Connection, or Business Voice-Only Connection plans. By using Shield and the Shield application, you acknowledge that you have read and agree to the Viasat Shield Application End User Terms and Conditions Agreement. Shield offers basic features available at no additional charge, and
in select areas, premium features for a monthly fee of $8.99 billed by and paid to Viasat. 

Viasat Voice: Available only as an add-on service for customers on a service plan providing 12 Mbps or greater and in an eligible service area. Additional
charges for calls to destinations outside of the 50 United States, the District of Columbia and Canada and for directory assistance calls. Billing for Voice for existing Viasat Internet customers commences five days after the date Voice is ordered and for new Viasat Internet customers five days after the date internet service is installed, even if the customer does not activate the Voice equipment. Monthly service fee is $35.00 and is subject to taxes, E911 fees and other regulatory fees and surcharges. 911 service through Viasat’s Voice satellite technology may be limited in comparison to 911 service available through traditional landline telephone carriers. Voice may not work well with fax machines, security systems and other analog data services and devices. Voice may not work during power outages. Learn more about backup battery power.

Viasat Internet/ Voice Bundle Promotion: New customers in participating sales channels who order Viasat Voice at the same time they order Viasat Internet will receive a savings of $10 per month on their Viasat Voice service for the first three full months of services provided they continue to receive both services. Existing Viasat Internet customers in participating sales channels who add Viasat Voice service will receive a savings of $10 per month on their Voice service for the first three months of Viasat Voice service provided they continue to receive both services.

Billing Address: This is the CURRENT billing address for your planned method of payment.